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15 April 2014Cold Calling Alarm Company

From: Rhodri Williams (Nottinghamshire County Council, Trading Standards Officer, Notts)

We have received complaints about a home security alarm company cold calling Keyworth residents at the door or by telephone.

The company may be using scare tactics to procure sales of fitted alarms, and may claim links to the police.

If you have received a call matching this description please report this to the Citizens Advice Consumer Service on 08454 04 05 06.

Trading Standards recommend you ignore cold-callers.  A good tactic is to tell them you are renting your house and so cannot give them permission to do any work.

14 April 2014News from Keyworth PPG

News from Keyworth Medical Centre Patient Participation Group

The report of the Care Quality Commission on the practice is now completed and available on the CQC website (www.cqc.org.uk). The practice passed in all 5 categories.

The full PPG survey report is available on the practice website (www.keyworthmedicalpractice.co.uk), with hard copies available in the practice, in the library or various local shops.

We have 30 members for our virtual group, but are still looking for more, particularly in the “under 40” age group, to reflect the practice's population demography. Application forms can be obtained from the practice reception or by downloading from the practice website.

Monday 2nd to Friday 6th June is PPG awareness week. Members of your PPG will be present in the practice to meet patients and talk about our work. Refreshments will also be available on Monday 2nd.

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